Terms of service
Terms of Service
OVERVIEW
Welcome to Wholesome Paws Co. The terms "we", "us" and "our" refer to Wholesome Paws Co. Wholesome Paws Co operates this website and online store, including all related information, content, features, tools, products and services to provide you, the customer, with a curated shopping experience.
Our store is powered by Shopify, which enables us to provide our services to you.
By visiting our website or purchasing from us, you engage in our service and agree to be bound by these Terms of Service, including any additional policies referenced herein.
If you do not agree to these Terms of Service, you may not access the website or use any services.
SECTION 1 – ACCESS AND ACCOUNT
By agreeing to these Terms of Service, you confirm that you are at least the age of majority in your state or territory of residence.
To make a purchase or use our services, you may be asked to provide certain information such as your name, email address, billing information, and shipping details. You agree that all information provided is accurate and complete.
You are responsible for maintaining the confidentiality of your account and for all activities that occur under your account.
SECTION 2 – OUR PRODUCTS
We make every effort to accurately display our products and their details on our website. However, product colours and appearance may vary depending on the device used to view the website.
All product descriptions and prices are subject to change at any time without notice.
Wholesome Paws Co reserves the right to discontinue any product or limit the quantity of products sold to any person or region.
SECTION 3 – ORDERS
When you place an order through our website, you are making an offer to purchase.
We reserve the right to accept or decline your order at our discretion.
Your order is not considered accepted until payment has been processed and you receive confirmation from us.
If we need to cancel or modify an order, we will attempt to contact you using the details provided at checkout.
Purchases are subject to our Returns & Refunds Policy.
SECTION 4 – PRICES AND BILLING
Prices for our products are subject to change without notice.
The price charged will be the price displayed at the time your order is placed.
Prices listed on our website may differ from prices offered at markets, events, or third-party retailers.
You agree to provide current and accurate payment and account information for all purchases.
SECTION 5 – SHIPPING AND DELIVERY
Shipping and delivery times are estimates only and cannot be guaranteed.
Wholesome Paws Co is not responsible for delays caused by shipping carriers, customs, or circumstances beyond our control.
Once an order has been handed to the shipping carrier, the risk of loss transfers to the customer.
SECTION 6 – INTELLECTUAL PROPERTY
All content on this website, including text, images, logos, graphics, product descriptions and design, is the property of Wholesome Paws Co and is protected by copyright and intellectual property laws.
You may not reproduce, distribute, modify or use any content from this website without written permission.
SECTION 7 – OPTIONAL TOOLS
We may provide access to third-party tools or services. These tools are provided “as is” without warranties or guarantees.
We are not responsible for any issues arising from the use of third-party tools or services.
SECTION 8 – THIRD-PARTY LINKS
Our website may contain links to third-party websites.
We are not responsible for the content, policies, or practices of these third-party sites.
Accessing third-party sites is done at your own risk.
SECTION 9 – SHOPIFY PLATFORM
Our store is hosted on Shopify Inc., which provides the ecommerce platform that allows us to sell our products and services.
All purchases made through this website are made directly with Wholesome Paws Co.
Shopify is not responsible for any transactions between you and Wholesome Paws Co.
SECTION 10 – PRIVACY
Your submission of personal information through the store is governed by our Privacy Policy.
SECTION 11 – FEEDBACK
If you provide feedback, suggestions, reviews, or other content to us, you grant Wholesome Paws Co the right to use that content for marketing, promotional or business purposes without compensation.
You agree that your submissions will not violate any rights of third parties.
SECTION 12 – ERRORS AND INACCURACIES
Occasionally there may be information on our website that contains typographical errors, inaccuracies or omissions related to product descriptions, pricing or availability.
We reserve the right to correct these errors and update information at any time without prior notice.
SECTION 13 – PROHIBITED USES
You may not use our website or services for any unlawful purpose or to violate any laws or regulations.
You may not attempt to interfere with the security or functionality of the website.
SECTION 14 – TERMINATION
We reserve the right to terminate or suspend access to our services at any time if these Terms of Service are violated.
SECTION 15 – DISCLAIMER OF WARRANTIES
All products and services are provided “as is” and “as available” without warranties of any kind.
Wholesome Paws Co does not guarantee uninterrupted or error-free service.
SECTION 16 – LIMITATION OF LIABILITY
To the fullest extent permitted by law, Wholesome Paws Co will not be liable for any damages resulting from the use of our website or products.
SECTION 17 – INDEMNIFICATION
You agree to indemnify and hold harmless Wholesome Paws Co and its affiliates from any claims arising from your use of our website or violation of these Terms.
SECTION 18 – GOVERNING LAW
These Terms of Service are governed by the laws of Australia.
Any disputes shall be handled within Australian courts.
SECTION 19 – CHANGES TO TERMS
We reserve the right to update or modify these Terms of Service at any time.
Changes will take effect once posted on this website.
SECTION 20 – CONTACT INFORMATION
Questions about these Terms of Service should be sent to:
Wholesome Paws Co
Lugarno, NSW
Australia